Delivery Policy



We will always do our best to get your order to you as fast as possible.


All our orders are sent via Post Haste (New Zealand orders only) which all have tracking numbers.


The tracking numbers are emailed to your once your order has been picked, packed and ready for delivery.


Orders that are received before 3pm Monday to Friday we will endeavour to dispatch on the same day.


Orders placed after 3pm on Friday, on public holidays or the weekend will not be processed until the next business day.


Most customers will receive their order within 24-48hrs. This might take longer if you have a rural delivery address or live in the lower South Island.


The cost of the freight within New Zealand is shown once you have reached the check out.



INTERNATIONAL ORDERS

MUST BE EMAILED TO INFO@RADCYCLES.CO.NZ

AS SEPERATE INVOICE WILL BE SENT TO YOU WITH INTERNATIONAL FREIGHT* COSTS.

* Freight charges are dependent on size and weight of package plus the destination.

International orders may incur additional duties and taxes upon receipt of goods.